REFERENCES

 

 

John,
 
Your service technician, Shane, did an excellent job repairing our HVAC system.  After I explained the symptoms of the problem, he knew just where to look for the problem and got it right.  I appreciated him informing me that I did not need to completely gut and replace the entire the 10 year old HVAC system, as I had been told by two other companies. My HVAC system is now quiet and working like new.  You guys all wear your integrity and expertise on your sleeves.  
 
Thank you. 
 
Michael  L
Austin , Texas
 
 

 
Dear Mr. Osgood,
 
We wanted to write and tell you what a pleasure it was doing business with your company. Jake Boelter was the young man assigned to our home to fix our air-conditioner. He was prompt, courteous, and very professional. This is the second time we’ve had to ask for assistance with our unit in two years. Thank you again for outstanding service and we will pass along Service Wizard to our friends.
 
Sincerely,
 
Don and Margaret Trammell
Kyle, TX
 
 

 

I am a realtor and use Service Wizard with all of my clients.  I would never recommend a company that I hadn’t personally tried.  Service Wizard has always done a very professional job at my home.    My clients  have all  been very impressed with the quality of work that John, Charles, and their staff have performed.   I give Service Wizard my highest recommendation!
 
See you soon,
Marjann

 




Service Wizard has become a close trade partner, whom we've come to rely on with elaborate systems- both installation, and service. In Central Texas, the last problem you'd ever want to face without a friend in the business is one relating to air-conditioning.
 
Thank you John, for being a trusted person.  I genuinely appreciate your service.

Joseph J. Barton, V
Barton & Barton Holdings, Inc

 



Service Wizard installed 3 new HVAC systems in my home a little over a year ago.  They did a fabulous job!!!  Everyone was exceptionally courteous and helpful.  They were eager to please and made sure everything was hooked up the way I wanted them to be connected.  The new systems make our home much more comfortable than the old systems did.  In addition, our summer electric bill dropped 20% over our old 12 seer systems (the new systems are 16 seer 2 speeds).    In addition, their prices were less than the competition.
 
Service wizard is currently now installing new systems for my parents.  The quality of the workmanship remains excellent.
 
...Andy Lobsenz
Anco Auto Specialties
AncoAuto.com
Main Storefront: www.AncoAuto.com
Vehicle Purchase Assistance: www.AncoAutoPurchase.com 

 



I've been in business for many years, and I've never had better, more timely service than from John Osgood at Service Wizard.  They are very competent, on time, courteous, knowledgeable, and genuinely interested in providing the best service possible.  I have listed them as the contact to call for my rental property. 
 
Margaret Fink, owner
Fink Tax Service, Round Rock

 



Service Wizard is a great service company to work with.  They were very friendly, knowledgeable, and accommodating.  All of the work was performed in a professional manner and cleanup was properly taken care of.  We would certainly recommend their services to anyone.  Thank you again.


Russell Wayne Groves
Synthetic Pictures

 



"A few months ago, a malfunction with one of our residential A/C units
caused my family to consider addressing not only the existing problem, but
replacing both heaters and A/C units at the same time.  Not only was our
home beginning to age, but we recognized that supplies of the common type
of freon will be running out in the near future with dependence on
alternative cooling agents an imminent requirement.  We asked for bids and
technical information from six different companies in the Austin area.  We
found the most reasonable and cost-effective response for our needs was
provided by Service Wizard over other popular Austin area competitors.
John and Charles Osgood provided close attention to our needs, provided
timely response and installation at our home, and did so within the budget
we agreed upon.  After installation, they continued to follow up on every
detail to ensure our total satisfaction, including assiting us in achieving
energy savings and obtaining rebates.  We are happy to enthusiastically
recommend their company to others."

Charlie Dismore

 



I chose Service Wizard because it is a family owned and operated business. I have known the family my whole life.
They are honest, ethical,  trustworthy,  and perform the job as directed, also their fees were competitive.
Thank you for a job well done!!

Dr Marshall Fuchs

 



Dear neighbors,

I highly recommend Charles for your A/C check-up/maintenance.  He has serviced my 16 units for years now and I trust him like a brother.

Enjoy your summer!

Mark Cashman

 



We would like to thank John and Charles Osgood for their extraordinary service for the past 2 years with their prompt and courteous service.  Their honest and trustworthy approach to providing quality service is a company you can count on!
 
Peggy Sharp
Administrative Coordinator
Tana Busch, D.D.S.
www.drtana.com

 



Two years ago, we renovated a 35 year old home with original AC units.  We replaced all the air ducts and got 2 new AC units/heat pumps.  John and his crew had a challenging installation due the unusual design of the house but they were able to retro fit the equipment after careful consideration.  John and his staff completed the job in a timely manner and were extremely professional.  Since that time, we have had a couple of minor issues/user errors.  John has always been quick to respond and very helpful.  We are very happy we chose Service Wizard.
 
   Brad T. Uffelman
   President
   besttreecare.com
   BEST Trimming
   BEST Tree Removal
   BEST Fertilizing
   BEST Insurance
   BEST Knowledge
   BEST References
   BEST Service
   BEST Customer Experience
 



In September, I was experiencing a loss of cooling in my house the morning of the PTA teachers luncheon for the middle school.   John sent a team member over immediately to help us get the A/C back on line before 40 ladies showed up.   

Since the system was running, they were only able to provide limited diagnoses of a leak, probably in the cooling coils in the attic, and then topped off the system to get it cooling again.   John informed me I had 5 months left on the warranty of the coils, and that he should come back after I could leave the system fan off for 4 hours to allow the leak location  to be firmly detected.  I had John return  and after diagnoses, they determined that two flow valves on the system were loose, allowing the refrigerant to slowly leak, and the coils of the system were fine.  

This saved me hundreds of dollars and I really appreciate the integrity and professional abilities of John and his team.   I give my highest professional recommendation to John Osgood and company.
 
Cliff Hall
 

Trane Air Conditioner Sales and Service

 

 

 

 

 

Honeywell Air Conditioning and Heating Products

Honeywell Thermostat

 

Installation and Service of Residential and Commercial Trane, Lennox, and Amana Heating & Air Conditioning Equipment.