About Us

About Service Wizard

Charles Osgood, owner of Service Wizard, has worked in the air conditioning industry for decades. His family business, Osgood Heating and Air Conditioning, was founded in 1968 and successfully run for 30 years. After the family business merged with and became ARS in 1998, Charles Osgood formed Service Wizard and was joined by his brother John Osgood soon after. Together they learned the value of providing their customers with stellar service and have been rewarded with satisfied clients for decades!

They’ve been using their expertise in Austin since the early ’80s! They show up every time for their customers, and they cherish the relationships they build with their community. They enjoy being close to the customer and are dedicated to offering good value and quality equipment and service.

Service Wizard AC specializes in AC installations, maintenance and AC Repairs.  AC repairs and installations are performed by well-trained staff under the close supervision of two highly experienced technicians.

We know if you try Service Wizard you will experience excellent service!


Why Choose Service Wizard?

Professional Team
Our customers mean the world to us. That's why our team holds ourselves to the highest standards of behavior and service!
Reliable Service
You can count on our team to provide dependable services. When you need us, we always show up.
Flexible Financing
We believe in focusing on the comfort of you and your family, so we offer financing options for your convenience.

What Our Customers Say

Professional and Courteous

Zach was very professional and Courteous. He fully explained all the checks he would be preforming before he started. He also advised me of any potential problems with my system and offered options for their resolution. He reviewed the invoice thoroughly with me when he was finished

Sam O.

Very Nice and Helpful

Zack came out today for our 6 month cleaning/inspection and was very nice and helpful. He gave a detailed explanation of everything he found and things we can upgrade for better service. We will be continuing to use Ball Heating & Air in the future!

Kaleigh E.

Incredibly Knowledgeable

Zack was incredibly knowledgeable and gave me information that explained a lot of what I was seeing occur in my house. Highly recommend, as the visit was informative and productive.

Shana B.